Our on-site building engineers allow you and your staff to focus completely on your core business. Mechanical systems are more complex than ever, with each component dependent upon other components to function properly. As an alternative to supporting and managing an in-house maintenance staff while dealing with different contractors to keep the technical systems in operation, many of our clients have contracted with us for a single-source solution.
We assume full accountability and provide on-site staffing, comprehensive services and around-the-clock backup resources. We concentrate on keeping the systems operationally efficient so that your management staff can concentrate on running your business.
With the increasing complexity of energy systems, HVAC systems, controls and other equipment it is crucial to have expertise in every technical area. Our service managers and technicians are certified experts on each manufacturer and component. As a training partner with many of the major equipment manufacturers, our associates are continually trained on the latest technology and equipment innovations. Providing you with comprehensive resources and support is the central focus of our support team.
Our exclusive business systems have been fully customized to provide the best foundation for client and business management. We provide integrated online access to critical cost, service and consumption data for our valued clients through a secure, encrypted client portal. This system enables our customers to stay informed and helps them make strategic management decisions based on real-time information.
Collaborating with clients to process, measure, analyze and improve resource administration is key to improving decisionmaking and contributing to our clients' success.
The innovative services we provide have been developed in part by studying the best practices of other world-class organizations. Our benchmarking and performance measurement tools, client interviews and industry-leading research activities have created a database of best practices we use to achieve performance excellence.
However, best practices aren't always transferrable from one client to another, so we carefully evaluate and adjust our practices to achieve better results. We have continuously improved our services across an array of internal disciplines including executive management, engineering, operations and maintenance, customer services, accounting and administration.
Our safety programs meet and exceed the regulatory requirements of federal, state and local agencies, including OSHA. We invest well beyond the classroom training to provide associates with real-world hands-on training. We supply associates with the required tools, materials and personal protective equipment to perform their work safely.
We provide services to some of the area's most sensitive facilities. From healthcare facilities to highly controlled industrial environments, our associates have received recognition for their superior safety performance.
We have invested heavily in our core business technologies to better serve our customers. Through our platform technologies, we monitor and manage buildings' operational performance and energy consumption. For each client, we skill-level task and dispatch technicians and source suppliers for an optimal customized plan. The use of these technologies allows us to minimize response times, maximize productivity and reduce operational interruptions.