Administrative Services

Tolin’s administrative services provide the client with an effective and efficient process of monitoring both the service performance and financial objectives for the client. Through effective communication and reporting the client can reduce administrative involvement, improve operational response times, utilize purchasing power otherwise unavailable, and have access to professional training and safety programs while reducing costs.

The Administrative Services Tolin provides helps each owner and manager effectively monitor performance without committing valuable internal resources to accomplish these tasks. Performance measurements and tracking tools are an integral part of the successful implementation of any service program.

Automated Dispatching

Establishing an internal path base of technical information on both the clients components and the assigned Tolin technicians to respond effectively on a daily basis.
24 hour response with the proper tools, equipment and personnel help to minimize equipment downtime.

Purchasing Programs

Effective purchasing programs that assure proper parts and materials are sourced and available when required.
Established vendor relationship to maximize the purchasing power throughout the entire client base.

Human Resources

Tolin provides a professional approach to the development of personal in a technically competitive environment. The administrative responsibilities include all aspects of recruitment, payroll, benefits and performance reviews.
Tolin’s professional development program is designed to match personal capabilities with client requirements. Components of this program include capabilities testing, performance objectives, training objectives and incentive programs.
Tolin’s human resources program assure the client the peace of mind that qualified, competent professionals will exceed the expectations of alternative service options.

Accounting

Tolin service programs include the consolidation of invoices for both materials and services into one monthly charge. Customizing the invoices for clients provide east efficient processing of accounts payable.
Fixed pricing programs keeps budgets consistently within estimate and includes all payroll, taxes, insurance and materials. Reconciliation of annual budgets is a process that minimizes the administrative requirements of the property managers.

Legal

All Tolin’s provided services are performed consistent with applicable codes and regulations.
All documentation within the scope of service Tolin provides is available for management review.
Tolin will provide both the documentation and information required to respond to any legal challenges. Such documentation would include licensing, certification equipment logs and test analysis results for the technical systems.
All personnel programs include the legal requirements of workman's compensation, insurance, disciplinary actions and equal opportunity programs within our services.

Safety

Tolin provides each employee a detailed safety training program to protect the employee, employer and client from accidental incidents that can be prevented.
Tolin’s procedures manuals and training programs include all regulatory practices consistent with industry requirements to provide a safe working environment.
Tolin includes in each program the identification of operating practices of a building that appears to represent a safety risk to the owner and occupants of a property.

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